Shipping & Delivery
FREE STANDARD SHIPPING FOR ALL ORDERS OVER $80
FREE CLICK + COLLECT PICKUP SERVICE FOR ALL CHRISTCHURCH ORDERS
$10 FLAT RATE STANDARD SHIPPING FOR ALL ORDERS UNDER $80
$15 FLAT RATE RURAL SHIPPING FOR ALL RURAL ORDERS
Click + Collect (Christchurch Only)
You will receive an email to confirm your order is ready to collect. If you do not receive this within one working day please email us at admin@yazu.co.nz.
Handy tips for picking up your order with no fuss:
Please bring your order confirmation email with you to pickup your order. This is to make sure you get the right order! If another person is collecting on your behalf, they will need to show your order confirmation email at point of collection.
Standard Shipping
Delivery for all NZ orders with a 1-2 day courier service, but occasionally in busy times orders can take 2-4 days.
Domestic orders are sent using various carriers. Although we endeavour to deliver to you overnight it can take 2-4 working days to arrive after your payment has been confirmed. If the order has not arrived by then please email admin@yazu.co.nz with your order number and contact details.
If you are in a rush to get the goods, please let us know, we will try our hardest to get them to you as fast as possible.
Rural Shipping
All Rural orders will take 1-3 days longer than Standard Shipping and a $15.00 charge will apply regardless of your order spend. Please choose the Rural Shipping option at checkout if your shipping address is rural. Unfortunately, we cannot deliver to rural addresses unless you tick the rural option of shipping and pay the extra $15.00 (NZD). Please send us an email if you have queries at admin@yazu.co.nz.
Leaving orders when not home
If you are not home, we are unable to leave the order unless there is permission to do so. So please let us know if you are happy to do this. Yazu does not take any responsibility if the order are left outside when there is no one home to accept the package.
Order Process
We aim to dispatch all orders as quickly as possible and this is usually within one business day. In busy times orders will be processed within two working days and shipped within five maximum. There are only a few of us and we will try our hardest to ship your order as fast as we can. Orders will not be dispatched until full payment has been received and Yazu is satisfied with the integrity of the order. When we receive your order, we will send you a confirmation email of your purchase, this will contain an invoice of the item/s and its cost. We will also send you your tracking number once the item has been dispatched.
We cannot ship to PO Boxes or Private Bags so just give us your Aunty or Grandma’s address and then you can take over from there.
All our delivery methods are fully track and traceable.
If you have any queries at all please send an email to admin@yazu.co.nz